About Us
OUR STORY
E-ssist Business Solutions is built on a firm foundation of unrivalled customer service. From its early beginnings in Director Casey Dedekind’s kitchen, to the respected and valued Sage Business Partner that it is today, a passion for excellence has been the golden thread that has run through every company decision and service offering.
Casey began her career in 2002 working for various companies in the financial software environment supporting and implementing a multitude of financial management programs including, what was at the time, Softline-Pastel Evolution. She soon realised that her commitment to her customers could only be fully achieved if she was the captain of her own ship.
She started small, often working 16 hours a day at a small desk in the family kitchen. Growth was gradual but sustained, and she developed a powerhouse team of specialised consultants who share her dedication and values.Â
Offering bespoke system customisation and development, expert training, cross-vertical system integration and professional support, E-ssist Business Solutions has become a favoured business partner for Sage problem resolution and reimplementation.
Under her leadership, E-ssist Business Solutions has achieved Sage Platinum Business Partner status year after year. With more than a decade of experience, the company now boasts a portfolio of more than 150 satisfied national and international customers.
Our Values
Integrity
We do what we commit to, and we LOVE what we do
Accountability
We act with responsibility in word and deed with all our clients and within our teams
Excellence
We deliver in the best ways we can and with excellent resultsÂ
Sustainability
We are committed to giving the organisations we work with the capacity to sustain themselves